FAQ
Shipping Policy
We only ship within the United States. Most orders are processed within 2–3 business days and arrive within 8–14 days of dispatch, depending on your location.
We know you don’t like waiting—and neither do we—so we work hard to get your gear to you as fast as possible. Please note that shipping times may vary during peak seasons or due to factors outside our control.
Return Policy
Return Policy
At Precursor, every piece is built with intention — from design to delivery. We want you to feel confident about your purchase, so we’ve made our return process simple and transparent.
Eligibility
Returns are accepted within 14 days of delivery.
Items must be unworn, unwashed, and in original packaging with tags attached.
For hygiene and quality reasons, all sale items and limited releases are final sale.
Process
To start a return, contact us at precursor.apparel@gmail.com with your order number and reason for return. Once approved, you’ll receive return instructions.
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
Exchanges
Need a different size? We offer one free size exchange on full-priced items within 14 days. We recommend reviewing our fit guide before ordering — each product page includes detailed specs and measurements to help you choose the right fit the first time.
Quality Guarantee
Every Precursor product goes through multiple quality checks. If you receive a defective item, contact us within 7 days of delivery, and we’ll make it right.
Why We Do This
Our garments are produced in small batches to maintain quality and minimize waste. These policies help us continue creating responsibly while ensuring you receive apparel built to last.
Can I Modify My Order After It's Been Placed?
Orders begin processing within 30 minutes of submission. If you need to change your size, address or items, email precursor.apparel@gmail.com as soon as possible with your order number and request. We’ll do our best to accommodate changes before your order ships. Once a parcel has been dispatched we can no longer modify it.
Made-to-Order (MTO) Items
Select pieces in our collection are made‑to‑order. This means we craft them in small, intentional batches just for you. Production typically begins 1–2 days after order confirmation and takes 3–5 days. Once your item passes quality inspection, it will be packed and shipped; please allow an additional 8-14 days for delivery. If your order contains both in‑stock and made‑to‑order items, they will ship together once all pieces are ready. We appreciate your patience—this process allows us to reduce waste and ensure the highest quality.